Installation

Quick Reference

Use this section as an on-site checklist. For detailed instructions, continue to the relevant installation method below.

Installation Checklist

Pre-Installation:

• Gateway operational and network ready
• Passageway width ≤ 1600mm, height 2200–2800mm
• Installation method selected (see table below)
• Mounting hardware ready (screws/anchors or tape)

During Installation:

• Device powered on (LED shows green = connected)
• Sensor securely mounted
• ⚠️ Sensor gap from doorframe bottom ≤ 1 cm (measure and verify)
• ⚠️ Sensor is NOT on the door-swing side (open the door to confirm)
• ⚠️ Ceiling mount: at least 1 meter from any wall, doorframe, or beam
• Entry direction configured (default or custom via Haltian support)

Post-Installation Verification:

• Device appears in Haltian Studio (~5 minutes)
• Empty passageway shows no false detections
• Walking through increments entry/exit counts correctly
• Signal strength acceptable (RSSI > −85 dBm)

Choose Your Installation Method

Before Installation

Prerequisites

• Ensure Thingsee Gateway is installed and operational
• Plan sensor locations to maintain mesh network coverage (< 20m between nodes)
• Identify doorways, corridors, or passages to monitor
• Measure passageway width and height
• Verify installation surface suitable for chosen mounting method

Planning Sensor Placement

Key Considerations:

• Maximum passageway width: 1600mm (1.6 meters)
• Maximum passageway height: 2800mm (2.8 meters)
• Recommended installation height: 2500mm from floor

• Direction configuration: Determined during installation (which side is “entry”)

Passageway Suitability

Ideal passageways:

• Interior doorways (office-to-lobby, hallway-to-meeting room)
• Corridor bottlenecks (natural traffic flow points)
• Passage points between functionally distinct spaces
• Doorframes guiding people through defined path

Unsuitable locations:

• Wide-open entry zones (people side-by-side)
• Areas where people change direction abruptly
• Spaces where people linger unpredictably

Network Coverage Planning

• Maximum distance: 20m between sensors or to gateway
• Use intermediate sensors as routers for distances > 20m
• ENTRYWAY sensors work indoors only (0-50°C, 8-90% RH)
• Plan mesh topology for reliable data transmission

Power On Device

Power on the device by pressing the power button. The device comes with pre-installed batteries - no need to remove any battery slips.

To power on:

1. Locate the power button on the sensor
2. Press and hold the power button
3. Observe the LED indicator
4. LED will blink yellow for 3 seconds (power up confirmation)
5. LED will continue blinking yellow while connecting to network
6. LED shows solid green for 3 seconds when connection successful

LED Indicator Status

The LED provides visual feedback during power-up and network connection:

Common Installation Steps

All installation methods follow these core steps. Specific positioning requirements are detailed in each method below.

Choose Mounting Method

Select your mounting method based on the installation surface and whether the sensor may need to be relocated in the future.

Mounting Method Comparison: Tape vs. Screws

Surface Recommendations

• Glass → Tape mounting (recommended)
• Metal → Tape mounting (recommended)
• Wood → Screw mounting (recommended)
• Drywall → Screw mounting (recommended)
• Concrete / brick → Screw mounting (with anchors)

Mount Sensor

Both mounting methods work well. Use tape when you want a quick, clean install with no drilling. Use screws when you expect to move the sensor later, or when the surface finish is sensitive — tape’s strong bond can lift paint or coating on removal.

Screw mounting:

1. Drill pilot holes at marked positions (for concrete/brick: insert anchors; for wood: pilot holes sufficient)
2. Align sensor with holes
3. Insert screws through mounting holes in C-cover
4. Tighten securely — do not over-tighten (plastic housing)

Tape mounting:

1. Clean surface thoroughly with an alcohol wipe — ensure dry and dust-free
2. Temperature must be above 10°C for proper adhesion
3. Apply 3M VHB double-sided tape to the back of the sensor
4. Remove the protective liner
5. Position sensor precisely — tape bonds immediately on contact
6. Press firmly for 10 seconds
7. Wait 24 hours for full bond strength before testing

Note: 3M VHB tape creates a very strong bond — that’s what makes it reliable long-term. If you ever need to relocate the sensor, use a thin plastic card or dental floss to separate the tape slowly from the surface, and apply adhesive remover to clean the residue. Pulling straight off may damage the surface finish.

Configure Entry Direction

Default configuration:

• Entry direction: toward sensor when Haltian logo is on left side
• Exit direction: away from sensor

If different direction needed:

To change the entry direction, open the Haltian Field application and navigate to the device details view — for example by scanning the device QR code. Open the configuration view and select the desired entry direction. For more details, see the Field application documentation.

Verify Installation

Verify using Haltian Studio or Haltian Field app (within 5 minutes):

Both applications show the device details view with the latest measurements. Open the device details for your sensor and confirm:

1. Device appears in the device list
2. Walk through entry direction — “entries” count increments
3. Walk through exit direction — “exits” count increments
4. Check signal strength (RSSI > −85 dBm recommended)

On-site checks:

• Sensor secure and level
• No obstructions in detection zone (lights, equipment, decorations)
• Door (if present) does not interfere when opening/closing

Installation Method 1: Doorframe

Most common and recommended installation method

Requirements

• Location: Middle of doorframe
• Position: Device flush with bottom edge of doorframe
• Detection area: At least 10 cm from device to top of detection zone

Step-by-Step Installation

1. Select Installation Position

• Identify center of doorframe (width-wise)
• Ensure doorframe at least 2200mm high (2500mm recommended)
• Verify doorframe width ≤ 1600mm
• Confirm the door opens away from the sensor side — if the door swings toward the planned position, move to the other side of the doorframe

2. Mark Mounting Position

• Hold sensor at center of doorframe
• Bottom of sensor flush with bottom edge of doorframe — maximum 1 cm gap allowed
• Sensor oriented so Haltian logo is on left side (default entry direction)
• Mark screw holes or tape position with pencil

3. Install the Sensor

Follow the Common Installation Steps above for:

• Preparing the surface (screw or tape)
• Mounting the sensor securely
• Configuring entry direction
• Verifying installation in Haltian Studio

Critical final checks for doorframe installation:**

• Sensor flush with doorframe bottom (maximum 1 cm gap) — re-mount if gap exceeds 1 cm
• Sensor centered (equal distance from both sides of doorframe)
• Door does not swing toward the sensor — open and close door fully to confirm

Key Tips for Doorframe Installation

✅ Always install on the side opposite the door swing — door movement will trigger false counts
✅ Measure the gap with a ruler — even 2 cm will reduce accuracy
✅ For heavy doors, verify door doesn’t vibrate the doorframe when closing

Installation Method 2: Ceiling Installation

Ideal for hallways and corridors without doorframes

Requirements

• Location: Middle of hallway ceiling
• Corridor width: Maximum 1600mm (1.6 meters)
• Ceiling height: 2200-2800mm recommended
• Foot traffic: Consider general traffic direction

Step-by-Step Installation

1. Select Installation Position

• Identify center of corridor (width-wise)
• Choose position with predictable foot traffic flow
• Measure ceiling height (should be 2200-2800mm)
• Verify corridor width ≤ 1600mm
• Verify at least 1 meter clearance from any doorframe, wall edge, beam, or overhead structure that could block the detection beam

2. Mark Mounting Position

• Mark center point on ceiling
• Sensor orientation: Haltian logo on left for default entry direction
• Mark screw holes or tape position

3. Install the Sensor

Follow the Common Installation Steps above for:

• Preparing the ceiling surface (screw or tape - screw recommended for ceilings)
• Mounting the sensor securely
• Configuring entry direction
• Verifying installation in Haltian Studio

Critical final checks for ceiling installation:**

• Sensor centered on corridor
• At least 1 meter clearance from any wall, doorframe, beam, or overhead structure
• Sensor secure and cannot rotate

4. Verify Complete Installation

• Sensor centered on corridor
• Secure mounting (no rotation or sagging)
• Clear line of sight to floor
• No doorframe, wall, beam, or structure within 1 meter of the sensor in any direction
• Optimal for corridors ≤ 1600mm width

Key Tips for Ceiling Installation

✅ Always verify 1 meter clearance — use a measuring tape to confirm distance from walls and beams
✅ For drop ceilings, mount to structural support, not just the acoustic tile
✅ Consider pendant lights and signs — they can obstruct the detection beam

Post-Installation Verification

Network Connection

1. Wait for network join:

   • Device automatically joins Wirepas mesh network
   • Typical join time: 1-10 minutes
   • May take longer in sparse mesh environments

2. Verify in Haltian Studio:

   • Log into Haltian Studio application
   • Navigate to device list
   • Confirm sensor appears with correct ID
   • Check “Last Seen” timestamp

Detection Testing

Entry Test

1. Walk through passageway in entry direction:
   • Default: Towards sensor (Haltian logo on left)
   • Or configured direction (if custom)
2. Complete full passage (walk through all three PIR beam sectors)
3. Wait 30 seconds (measurement interval)
4. Check Haltian Studio for “entries” count increment

Exit Test

1. Walk through passageway in exit direction:
   • Default: Away from sensor
   • Or configured direction (if custom)
2. Complete full passage (walk through all three PIR beam sectors)
3. Wait 30 seconds (measurement interval)
4. Check Haltian Studio for “exits” count increment

Directional Verification

1. Entry direction test:
   • Walk through in entry direction
   • Verify “entries” increments, “exits” does not
2. Exit direction test:
   • Walk through in exit direction
   • Verify “exits” increments, “entries” does not
3. If incorrect:
   • Contact Haltian support to reverse direction configuration

Repeat Testing

• Test 5-10 times to verify consistent detection
• Vary walking speed (slow, normal, fast)
• Test with different people (height, clothing variations)

Signal Strength Check

1. Review RSSI values in Haltian Studio:

   • Good signal: > -70 dBm
   • Acceptable: -70 to -85 dBm
   • Poor: < -85 dBm

2. If signal poor:

   • Add intermediate sensor as router
   • Relocate gateway closer
   • Check for RF obstructions (metal structures)

Mounting Hardware and Tools

Included in Package

• Haltian ENTRYWAY sensor (with 2× AA batteries installed)
• C-cover (mounting bracket)
• Mounting tape (double-sided adhesive)
• 2× screws
• 2× screw anchors (for concrete/brick)

Additional Tools Needed

For screw mounting:

• Drill (for pilot holes in concrete/brick/wood)
• Appropriate drill bit (size depends on wall material)
• Screwdriver (Phillips or flathead, depending on screw type)
• Level (to ensure sensor alignment)
• Pencil (to mark mounting positions)

For tape mounting:

• Alcohol wipes (to clean surface)
• Level (for alignment)
• Temporary support (for ceiling installations)

For ceiling mounting (additional):

• Drywall anchors or toggle bolts (if drywall ceiling)
• Ladder or lift (for access)

Weatherproofing (Indoor Use Only)

• ENTRYWAY operates indoors only (0-50°C, 8-90% RH)
• No additional weatherproofing needed for indoor installation
• Do not install outdoors (not IP-rated for outdoor use)

Common Installation Mistakes

Mistake 1: Passageway Too Wide

Problem: Passageway > 1600mm width

Impact: Detection accuracy decreases, multiple people side-by-side cause missed counts

Solution: Choose narrower passageways, or install multiple sensors for wider entrances

Mistake 2: Installing on Door Swing Side

Problem: Sensor detects door movement or door pump mechanism

Impact: False entry/exit counts from door motion — every door open/close may register as a person passing

Solution: Re-mount the sensor on the opposite side of the doorframe from where the door opens

Mistake 3: Gap Between Sensor and Doorframe Bottom

Problem: Sensor mounted more than 1 cm from the bottom edge of the doorframe

Impact: Detection zone misaligned — the sensor cannot reliably detect people passing through the doorway, leading to missed or inaccurate counts

Solution: Re-mount the sensor flush with the doorframe bottom edge. The gap must not exceed 1 cm. Use a ruler or measuring tape to verify.

Mistake 4: Equipment Beneath Sensor

Problem: Lights, thermostats, or other devices installed on wall beneath sensor

Impact: Heat from equipment interferes with thermal detection (3-PIR sensors detect heat)

Solution: Clear all equipment from wall beneath sensor (minimum 10 cm clearance)

Mistake 5: Incorrect Entry Direction

Problem: Entry direction configured opposite to actual traffic flow

Impact: Entries counted as exits and vice versa

Solution: Verify direction during testing, contact Haltian support to reverse if needed