Account Settings
For Designers & Managers
Manage your personal account settings, user management, and organization administration.
Note: Organization Management and Data Retention sections are for Sysadmin only.
Own Settings
Roles: All users
Manage your personal account settings.
Accessing Account Settings
From the sidebar, tap Own settings under the Account section.
Account Information
View your:
- Organization role: Your permission level (Viewer, Installer, Designer, Manager, Sysadmin)
- Organization: Your organization name
- Email: Your login email address
- Identifier: Your user UUID
Changing Password
- Tap Change password
- Enter your current password
- Enter your new password
- Confirm the new password
- Tap Save
Password requirements:
- Minimum length (typically 8 characters)
- Mix of letters and numbers recommended
- Case-sensitive
Logging Out
- Tap Log out
- You will be returned to the login screen
- Saved credentials are cleared
Tip: Log out when using a shared device for security.
User Management
Roles: Manager, Sysadmin
Manage users in your organization.
Accessing User Management
From the sidebar, tap Manage users under the Account section.
Viewing Users
- List of all users in the organization
- Each entry shows:
- User name
- Email address
- Role
- Active status
- Use search to filter users
Adding Users
- Tap Add user or + button
- Enter user email address
- Select role from the dropdown:
- Viewer
- Installer
- Designer
- Manager
- Sysadmin (Sysadmin only)
- Tap Send invitation
The user will receive an email invitation to create their account.
Editing Users
- Tap a user to view details
- Modify settings:
- Role: Change user’s permission level
- Status: Enable/disable account
- Save changes
Removing Users
- Swipe left on a user
- Tap Delete
- Confirm removal
Warning: Removing a user immediately revokes their access. This action cannot be undone.
Role Permissions
Understand what each role can do:
| Role | Key Permissions |
|---|---|
| Viewer | View devices and measurements only |
| Installer | Install devices, assign keywords, edit properties |
| Designer | Create spaces, floors, zones, floor plans |
| Manager | User management, data export, full access |
| Sysadmin | Organization management, system settings |
Organization Management
Roles: Sysadmin only
Manage organizations in the system.
Accessing Organization Management
From the sidebar, tap Edit organizations under the Account section.
Organization Operations
- View all organizations: List of all organizations in the system
- Create new organizations: Set up new tenant organizations
- Edit organization settings: Modify organization properties
- Delete organizations: Remove organizations and all their data
Warning: Organization management is a system-level function. Changes affect all users in the organization.
Creating an Organization
- Tap Add organization
- Enter organization name
- Configure settings
- Save
Editing an Organization
- Select an organization
- Modify settings
- Save changes
Deleting an Organization
- Select an organization
- Tap Delete
- Confirm deletion
Critical: Deleting an organization removes all sites, devices, users, and data permanently.
Data Retention Settings
Roles: Sysadmin only
Configure how long measurement data is retained.
Accessing Data Retention
From the sidebar, tap Data retention settings under the Account section.
Retention Configuration
Configure retention periods for:
- Measurement data: How long sensor measurements are kept
- Position history: How long location tracking data is retained
- Configuration logs: How long configuration change history is kept
Setting Retention Periods
- Select data type
- Choose retention period:
- 30 days
- 90 days
- 1 year
- 2 years
- Forever (not recommended for large datasets)
- Save settings
Data Cleanup
- Data older than the retention period is automatically deleted
- Deletion occurs during scheduled maintenance windows
- Once deleted, data cannot be recovered
Best Practices
- Compliance: Set retention periods according to regulatory requirements
- Storage: Balance data retention with storage costs
- Performance: Longer retention may slow queries on large datasets
- Backups: Export important data before it expires
Switching Organizations
If you have access to multiple organizations:
- Go to Own settings
- Tap Organization
- Select from the list of organizations you belong to
- Tap Switch
- App reloads with new organization data
Next Steps
- Data Export - Export organization data
- Device Alerts - Monitor device health
- Configuration Log - Review all changes