Health Check

Overview

The Health Check screen lets you rapidly validate devices in the field by scanning their QR codes. Point the camera at a device label and instantly see whether it’s online, its battery status, and where it’s located — without navigating through menus.

This is ideal for deployment verification, maintenance rounds, or troubleshooting connectivity issues on-site.

Requirements

Using Health Check

1. Open the Health Check screen from the Setup section in the sidebar
2. The camera occupies the top half of the screen
3. Point the camera at a device QR code or barcode
4. The result panel below shows the device status instantly

You can scan devices continuously — each new QR code replaces the previous result.

Result Panel

Device Found

When a device is recognized, the panel shows:

Status Indicators

Battery Icons

The battery icon reflects the charge level:

Device Not Found

If the scanned code doesn’t match any device in your organization, the panel shows a red ✗ icon with “Device not found” and the scanned code value.

Waiting State

Before scanning, the panel shows: “Point the camera at a device QR code.”

Workflow Examples

Deployment Verification

After installing a batch of devices, walk through the site and scan each one:

1. Scan the QR code
2. Confirm the status indicator is green (device communicating)
3. Verify the location matches where you installed it
4. Move to the next device

Maintenance Round

During a scheduled maintenance visit:

1. Scan devices along your route
2. Note any with yellow/red status or low battery
3. Tap View Device Card for detailed diagnostics on problem devices
4. Use Notes to document any actions taken

Next Steps

• Device Details — Full device information and configuration
• Search and Discovery — Other ways to find devices