File Attachments

Uploading photos and managing file attachments on devices

Overview

You can attach files — typically photos — to any device. File attachments help document device installations, record site conditions, or provide visual reference for field teams.

Viewing Attachments

The thumbnail image area on the Device Details screen shows the most recent photo. If multiple files are attached, you can browse through them.

Adding a Photo

Capture with Camera

Tap the thumbnail area on the Device Details screen (or the “Tap to add photo” placeholder)
Select Take Photo
The camera opens — frame the device and tap the shutter button
The photo is uploaded automatically

Upload from Gallery

Tap the thumbnail area on the Device Details screen
Select Choose File
Pick an image from your device gallery
The file is uploaded automatically

Note

Camera access requires granting the camera permission when prompted. The app works without camera access, but you cannot capture photos or scan QR codes.

Deleting an Attachment

Tap the attachment and select Delete to remove it from the device. This action cannot be undone.

Requirements

Roles: Installer, Designer, or Manager can upload and delete files. Viewers can only view existing attachments.
File format: Common image formats (JPEG, PNG) are supported
Upload: Files are sent to the cloud as base64-encoded data
Download: Files are accessed via time-limited pre-signed URLs for security