Thingsee COUNT

Time-of-flight people counting sensor for doorways and passages

Overview

Thingsee COUNT is a time-of-flight (ToF) based people counting sensor designed for accurate visitor counting and utilization monitoring. Installed above doorways or passages, it detects movement passing beneath the device and determines directional flow (entries vs. exits).

Unlike PIR-based sensors, Thingsee COUNT uses laser-based distance measurement to detect people, providing higher accuracy even in challenging lighting conditions and with simultaneous passages.

Key Features

Time-of-Flight Technology

Laser distance measurement - Precise detection regardless of lighting
Directional counting - Distinguishes entries from exits
Higher accuracy - Works with simultaneous passage (2-3 people side-by-side)
Wide detection range - Supports passageways up to 1000mm width

Powered Operation

USB-powered - External power via USB connector (no battery limitations)
Continuous operation - 24/7 monitoring without battery concerns
Stable performance - Consistent power eliminates battery-related accuracy degradation

Installation Flexibility

Cradle mounting system - Secure sensor housing with cable strain relief
Two mounting methods - Tape or screw installation
Height adjustment - 230cm recommended (supports various ceiling heights)

Use Cases

Typical applications for Thingsee COUNT:

Visitor counting - Retail stores, museums, libraries
Meeting room utilization - Office space optimization
Building traffic analysis - Lobby and corridor monitoring
Occupancy tracking - Real-time space usage monitoring

The device determines movement direction during installation configuration using the Thingsee Toolbox application, so it knows which side represents entering versus exiting a space.

Quick Start

Installation steps:

Select installation location (above doorway, centered, 230cm height)
Mount cradle to ceiling/wall (tape or screw method)
Install USB cable through cradle holder
Attach sensor unit to cradle
Configure direction using Thingsee Toolbox app (scan QR code)
Connect USB power supply

Requirements:

Maximum passageway width: 1000mm
Maximum passageway height: 2100mm
Installation height: 230cm recommended
Power supply: USB 5V (included)
Network: Thingsee Gateway within 20m

Power Dependency

Unlike battery-powered sensors, Thingsee COUNT requires continuous USB power. If power is cut off, the sensor’s counter will reset to zero.

What’s in the Box

Thingsee COUNT sensor unit (with ToF sensor “eyeball”)
Cradle (sensor housing and cable strain relief)
Cradle clamp (cable management)
USB cable
USB power supply
Attachment plate (for tape installation)
Installation guide

Technology Comparison

Thingsee COUNT (ToF) vs. Haltian ENTRYWAY (3-PIR):

Feature	Thingsee COUNT (ToF)	Haltian ENTRYWAY (3-PIR)
Technology	Time-of-Flight laser	Passive Infrared (heat)
Power	USB-powered (wired)	Battery (4-year life)
Accuracy	Higher (laser precision)	Good (thermal detection)
Simultaneous passage	Better (2-3 people)	Limited (single-file preferred)
Lighting sensitivity	Minimal (works in darkness)	Avoid bright sunlight/lamps
Temperature dependency	Low	Requires temp difference
Max passageway width	1000mm	1600mm
Installation	Requires power outlet	No power needed

When to choose Thingsee COUNT:

Higher accuracy required (retail analytics, critical applications)
Power outlet available near installation location
Simultaneous passage common (wide doorways, busy areas)
Bright sunlight or challenging lighting conditions
24/7 continuous operation without battery replacement

When to choose Haltian ENTRYWAY:

No power outlet available (battery-powered preferred)
Wider passageways (up to 1600mm)
Single-file traffic patterns
Minimal maintenance (4-year battery life)

Technical Highlights

Sensor type: Time-of-Flight (ToF) laser distance measurement
Detection range: Up to 2100mm height (passageway ceiling to floor)
Passageway width: Up to 1000mm
Installation height: 230cm recommended (adjustable)
Power: USB 5V (external power supply included)
Communication: Wirepas Massive mesh network (via Thingsee Gateway)
Configuration: Via Thingsee Toolbox mobile app (QR code scanning)

Important Considerations

Lighting Sensitivity

⚠️ Avoid bright sunlight or incandescent/fluorescent/halogen lamps:

Sensor accuracy affected by prolonged light exposure
Install in areas without direct sunlight or bright artificial lighting
For optimal functionality, choose locations with moderate lighting

Power Continuity

⚠️ Counter resets if power lost:

Sensor requires continuous USB power
If electricity cut off, counter resets to zero
Use reliable power source (avoid outlets on switchable circuits)
Consider UPS (Uninterruptible Power Supply) for critical applications

Network Coverage

Maximum 20m distance from Thingsee Gateway or another sensor
Wirepas mesh network automatically routes data
Plan sensor placement to maintain network coverage

Support Resources

Installation assistance:

Step-by-step installation guide (see Installation section)
Thingsee Toolbox app for configuration (iOS/Android)
User Guide PDF

Technical support:

Email: support@haltian.com
Configuration questions: Direction setup, troubleshooting
Network planning: Multi-sensor deployments

Next Steps

Installation: See Installation Guide for detailed mounting instructions
Operation: Learn how ToF counting works in Operation Guide
Configuration: Configure direction and settings in Configuration Guide
Specifications: Review complete technical specs in Specifications
Troubleshooting: Resolve issues with Troubleshooting Guide